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Estonian CBD
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Terms and conditions

The owner of the online store MYWEED.EE (hereinafter the Online Store) is DIGIELU OÜ (registry code 12389345), Located at E. Vilde tee 73.

Validity of sales contract, goods and price information

The terms of sale apply to the purchase of goods from the Online Store.

The prices of the products sold in the online store are indicated next to the products. A fee for delivery of the goods is added to the price.

The delivery fee depends on the location of the buyer and the method of delivery. The delivery fee is displayed to the buyer when ordering.

Information about the goods is provided in the Online Store directly next to the goods.

Placing an order

To order the goods, you must add the desired products to the shopping cart. To place an order, fill in the required data fields and select the appropriate method of product delivery. The amount of the fee, which can be paid via a bank link or another payment solution, is then displayed on the screen. The agreement enters into force upon receipt of the amount due to the current account of the Online Store.

If the ordered goods cannot be delivered due to the end of the goods or for any other reason, the buyer shall be notified as soon as possible and the money paid (incl. Delivery costs) shall be refunded immediately, but not later than within 14 days of sending the notice.

Delivery

The goods are sent to the following countries: Estonia, Latvia, Finland

Shipping costs are borne by the buyer and the corresponding price information is displayed next to the shipping method. Shipments within Estonia usually reach the destination specified by the buyer within 3-7 working days from the entry into force of the sales contract. Delivery outside Estonia takes place within 14 calendar days. In exceptional cases, the right to deliver the goods within up to 45 calendar days.

Right of withdrawal

After receiving the order, the buyer has the right to withdraw from the contract concluded in the e-shop within 14 days.

The right of withdrawal does not apply to a contract the object of which is the delivery of goods in a sealed package which is not suitable for return for health protection or hygiene reasons and which is open after delivery and in other cases listed in § 53 (4) of the Law of Obligations Act.

The right of withdrawal does not apply if the buyer is a legal person. In order to exercise the 14-day right of return, the ordered goods may not be used in any other way than is necessary to verify the nature, characteristics and functioning of the goods in the manner permitted for testing the goods in a physical store. If the goods have been used for purposes other than those necessary to ascertain the nature, characteristics and functioning of the goods or have signs of use or wear, the Online Store has the right to reduce the refundable fee according to the decrease in the value of the goods. In order to return the goods, a withdrawal application must be submitted, the form of which can be found here: withdrawal application and sent to the e-mail address no later than within 14 days of receipt of the goods. The costs of returning the goods shall be borne by the buyer, unless the reason for the return is the fact that the item to be returned does not correspond to what was ordered (eg a wrong or defective item). The buyer must return the goods within 14 days of submitting the application or provide proof that he has handed over the goods to the carrier within the aforementioned period. Upon receipt of the returned goods, the online store shall return to the buyer immediately, but not later than 14 days after receipt of the withdrawal application, all fees received from the buyer on the basis of the contract. The online store may refuse to make refunds until the item that is the subject of the contract has been returned or until the buyer has provided proof that he has returned the item, whichever is earlier. If the buyer has explicitly chosen a delivery method different from the cheapest usual delivery method offered by the Online Store, the Online Store does not have to reimburse the consumer for a cost that exceeds the cost related to the usual delivery method. The online store has the right to withdraw from the sale transaction and reclaim the goods from the buyer if the price of the goods in the online store is significantly lower than the market price of the goods due to a mistake.

Direct marketing and processing of personal data

The online store uses the personal data entered by the buyer (incl. Name, telephone number, address, e-mail address, bank details) only to process the order and send the goods to the buyer. The online store transmits personal data to the companies providing the transport service in order to deliver the goods. The online store will send newsletters and offers to the buyer's e-mail address only if the buyer has expressed a wish by entering the e-mail address on the website and has announced his / her wish to receive direct mail notifications. The buyer can cancel the offers and newsletters sent to the e-mail at any time by notifying us by e-mail or by following the instructions in the e-mail containing the offers.

Solving arguments

If the buyer has any complaints regarding the Online Store, they must be sent to the e-mail address info@myweed.ee or make a phone call: +372 5858 1621. If the buyer and the Online Store are unable to resolve the dispute by agreement, the buyer can turn to the Consumer Disputes Committee. The terms of the procedure can be viewed and the application submitted here. The Consumer Disputes Committee is competent to resolve disputes arising from the contract concluded between the buyer and the Online Store. The review of the buyer's complaint in the commission is free of charge. The buyer can turn to the European Union Consumer Dispute Resolution Platform.

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